Insights

Staff users can toggle on/off metrics and apply filters on integration dashboards, while client users can't. Use case: an agency would like to give their client the possibility to filter their keywords by Location in the Rank Tracker.

Ability to customize the invitation email that is sent out when you create a new user account

Use case: User created 3 custom dashboard, but only wants the client/staff user account to view one of them

Ability to switch users from client to staff vice versa

Similar to read-only client access view, but for staff

This is for a single AA account to have multiple Admin access in case of partnerships or backup users. The creation of a manager role to have increased permission levels controlled by the admin

Client messaging platforms to message clients from within our platform Apex Chat +1 Replain +1 Tidio +2 Facebook Messenger +3 Customerly.io +1 Tawk.to +3 Helpwise.io +1 Crisp +1 Gist +1 (allow users to add a custom JS tag) +1 Botsify +1 Futy +1 Client messaging platforms to report stats from messaging tools used on their clients' websites Tawk.to +2 Zappier +2 Ngage Live Chat 2 tawk.to +2 Octachat +1 Livechat +3 Zendesk +2 Raven Chat Drift +1

Apply the same user permission updates to all user accounts in mass. Allow the ability to select X users and apply the mass permission updates

Apply dashboard filters universally to all staff accounts (so that everyone sees the same thing).

be able to export list of users