Integrations

Add Form Reactor portion of CTM to our CTM integration https://www.calltrackingmetrics.com/support/flows/forms-flows/1543356-click-to-call-form-formreactor/

Show forms data in the Call Tracking Metrics integration.

The 'direction' metric we currently have will say if the activity is an inbound call, chat, SMS, form, etc. Currently, this is available via our Table widget. Looking to: a) Have this available as a filter for all other 'call' widgets b) Have this available as a dimension for all other 'call' widgets Live Chat is a newer CTM feature, looking to transfer the ability we have to display this in tables to other widgets.

Filter first time versus repeat calls based on the phone number