Upgrades to Google My Business and CallRail
new
We've just added the ability to connect up to 50 Google My Business listings, as well as adding new and improved CallRail metrics!
New-upgrades-to-the-GMB-and-callrail
Here is the list of new CallRail metrics:
AI Tags: Top tags, tags by traffic source, tags for device (This may be completed already)
Unique calls metric
"Qualified" calls / Qualified Leads metric
Average Call Length
"Performance Dashboard" - CallRail reports how many new calls were generated last month, bounce rate, etc.
Lead Status metric (previously complete)
Keywords data (previously complete)
~ 'Total Quotable' or equivalent
Individual Call Value (In Table Only)
Forms metrics:
"Qualified" forms/leads +1
First Time Form Submissions
Fillouts +1
Filters
Filter by CallRail tags (previously complete)
Filter by all other metrics (ie: first time callers, location, device, keywords, source type, etc.).
Request for support filtering by Source, when CallRail's API does support it.
Ability to filter by a given phone number in the main integration screen as well as the dashboard and report widgets. For example, many agencies have a phone number for Google Ads, one for GMB etc.
Calls by day and time (chart/filter)
Calls by hour
Miscellaneous
Download Calls / Url in Table (previously complete)
Recording URL in XLS export (previously complete)